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Long-Term CareNon-ProfitSubsidizedPrivate

Village at Mill Creek

1450 Sutherland Avenue

Kelowna, BC V1Y5Y5

Interior Health

Listing data checked

This facility offers both government-subsidized and private-pay spaces. Availability varies.

4.5
13 reviews
Google Maps

Village at Mill Creek is a long-term care facility in Kelowna, BC with 96 beds, operated by Baptist Housing Society. The facility provides 3.36 funded direct care hours per resident day. It has a 4.5 out of 5 Google rating based on 13 reviews

Operator
Baptist Housing

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

n/a

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCCPA Member
BC Care Providers Association member
BCSLA Member
BC Senior Living Association member

Services

Independent Living for Rent

Reviews

4.5
13 Google reviews

Village at Mill Creek receives consistently high ratings for staff care and compassionate support, with reviewers highlighting quick emergency response and genuine concern for resident wellbeing. One complaint addresses environmental concerns regarding lack of designated smoking areas. Most reviews indicate positive resident outcomes and family satisfaction with the facility.

Based on Google reviews

Sentiment by Topic

food
4.0
staff
4.8
overall atmosphere
4.8

What families appreciate

  • +Staff provided quick response and extra care when resident had a serious fall on move-in day
  • +Nightly checks and monitoring to ensure resident safety and recovery
  • +Staff genuinely care about residents and their wellbeing
  • +Smooth transition experience for new residents
  • +Positive impact on resident health and happiness

Concerns mentioned in reviews

  • -Residents not provided with designated smoking area, resulting in cigarette butts being discarded into the creek

Frequently Mentioned

staff_care (5)resident_transition (2)smoking_area (1)emergency_response (1)environmental_concern (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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View on Google Maps

This listing is based on publicly available information from BC Seniors Advocate, Google Maps, SeniorCareAccess.com.

Last checked: February 28, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.