Villa Cathay Care Home
970 Union Street
Vancouver, BC V6A3V1
Vancouver Coastal Health
This facility offers both government-subsidized and private-pay spaces. Availability varies.
Villa Cathay Care Home is a long-term care facility in Vancouver, BC with 173 beds, operated by Villa Cathay Care Home Society. The facility provides 3.36 funded direct care hours per resident day. It has a 3.9 out of 5 Google rating based on 18 reviews
Languages Spoken
Quality & Safety
Quality Indicators (CIHI — Canadian Institute for Health Information)
Reviews
Villa Cathay Care Home receives mixed reviews with consistent praise for frontline staff who provide culturally sensitive care and organize activities, but serious concerns about management quality, organization, and adequacy of care provision. Multiple reviewers report problems with neglect and poor oversight despite frontline staff efforts.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Caring frontline staff who support residents who don't speak English as primary language
- +Friendly staff members
- +Newly built residence building
- +Cultural activities including guqin performances for Double Ninth Festival
- +Peaceful and harmonious living environment
Concerns mentioned in reviews
- -Horrible upper management
- -Insensitive and uncaring management
- -Completely neglectful care
- -Loved ones not cared for properly
- -Completely unorganized in rules and regulations
Frequently Mentioned
Languages Mentioned
Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.
Location
Contact
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