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Long-Term CareNon-ProfitSubsidized

Veterans Memorial Lodge

4579 Chatterton Way

Saanich, BC V8X4Y7

Vancouver Island Health

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This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

4.5
10 reviews
Google Maps

Veterans Memorial Lodge is a long-term care facility in Victoria, BC with 225 beds, operated by Broadmead Care Society. The facility provides 3.36 funded direct care hours per resident day. It has a 4.5 out of 5 Google rating based on 10 reviews

Operator
Broadmead Care Society

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishArabicMandarinCantoneseCroatianCzechPunjabiHindiTagalogJapaneseKoreanFrenchPortuguesePolishSpanishUkrainianSomali

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCCPA Member
BC Care Providers Association member
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCSLA Member
BC Senior Living Association member

Amenities

Activity Areas
Bathroom Insuite
Chapel / Spiritual
Craft Room
Emergency Call System Insuite
Emergency Response System
Family Gathering Space
Fire Alarm And Sprinkler System

Services

Health Care Services
Hospitality & Lifestyle Services
Complex Care
Diabetes Management
Dietician
Foot Care
Hospice Care
Incontinence Care
Medication Administration
Nursing Care
Oxygen Assistance
Palliative Care
Pharmacy Services
Physiotherapy
Recreation Therapy
Respite Care
Stroke Care
Visiting Physician
Vitals Monitoring
Wound Care
Adult Day Program
Arts & Crafts
Assistance With Daily Living Activities
Barber
Bathing Assistance
Beverages And Snacks
Bingo
Board Games
Card Games
Dressing Assistance
Entertainers
Feeding Assistance
Gardening
Hairdresser
Happy Hour
Housekeeping
Laundry Services
Meal Preparation
Meals
Meals - Chef Prepared
Meals - Dining Room
Meals - Guests
Meals - Room Service
Mobility Assistance
Modified Menus
Music Programs & Entertainment
Parties & Social Events
Personal Support & Care
Recreational Activities
Tuck Shop

Reviews

4.5
10 Google reviews

Reviewers consistently praise the friendly and compassionate staff at Veterans Memorial Lodge, with family members noting effective communication about resident concerns. Visitors appreciate the welcoming atmosphere and on-site coffee shop. All reviews are positive, though limited detail is provided about specific care services, activities, or facilities.

Based on Google reviews

Sentiment by Topic

staff
5.0
overall atmosphere
5.0

What families appreciate

  • +Staff are friendly, warm, caring and compassionate
  • +Coffee shop at entrance is a welcoming gathering space
  • +Quick communication from staff about resident concerns
  • +Inviting environment with great vibe
  • +Suitable for both respite and long-term care

Frequently Mentioned

staff (4)atmosphere (2)care quality (2)amenities (1)visitor experience (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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View on Google Maps

This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).

Last checked: February 28, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.