Trillium Lodge
401 Moilliet St
Parksville, BC V9P2G9
Vancouver Island Health
This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.
Trillium Lodge is a long-term care facility in Parksville, BC with 91 beds, operated by Vancouver Island Health. The facility provides 3.45 funded direct care hours per resident day. It has a 4.4 out of 5 Google rating based on 10 reviews
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Care Specializations
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Amenities & Services
Certifications & Memberships
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Reviews
Trillium Lodge receives consistently high praise from families for compassionate end-of-life and palliative care, with particular recognition of attentive staff and pleasant facility amenities. However, one family reported a serious incident involving mishandling of a deceased patient's personal belongings and subsequent management's refusal to address the error, resulting in legal complications and property loss.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Staff go above and beyond anticipating patient needs
- +Caregivers, LPNs and nurses are excellent and hardworking
- +Beautiful environment with garden areas and pleasant views
- +Volunteers and health staff demonstrate genuine compassion
- +Clean building with friendly and caring staff
Concerns mentioned in reviews
- -Facility gave deceased patient's personal belongings to unrelated person instead of next of kin
- -Management refused to communicate with family after critical error occurred
- -Legal department stonewalled family inquiry and offered no accountability
- -Staff failed to contact family members after patient death
- -Social work staff described as incompetent by family member
Frequently Mentioned
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Contact
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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).
Last checked: February 28, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.