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The Residence at Morgan Heights

15955 - 27th Avenue

Surrey, BC V3Z 3W3

Fraser Health

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This is a private-pay provider. You pay directly without a government referral or assessment.

3.9
16 reviews
Google Maps

The Residence at Morgan Heights is an assisted living facility in Surrey, BC, operated by Morgan Heights Care Ltd.. It has a 3.9 out of 5 Google rating based on 16 reviews

Operator
Morgan Heights Care Ltd.

Languages Spoken

EnglishFilipinoHindiPunjabiRussianTagalogUrdu

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCCPA Member
BC Care Providers Association member
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCSLA Member
BC Senior Living Association member

Amenities

Activity Areas
Amenity Space
Balconies
Bathroom Insuite
Beauty Salon / Spa
Caf
Campus Of Care
Common Kitchen

Services

Health Care Services
Hospitality & Lifestyle Services
Complex Care
Recreation Therapy
24-Hour Emergency Response
24-Hour Staffing
Assistance With Daily Living Activities
Baking
Banking Support
Barber
Bathing Assistance
Beverages And Snacks
Billiards
Bingo
Birthday Teas
Bistro
Board Games
Bocce Ball
Book Club
Book Exchange Library
Bridge
Card Club
Card Games
Carpet Bowling
Church Services
Coffee & Tea
Companionship Services
Computers
Discussion Groups
Dressing Assistance
Educational Programs
Electric Organ
Emergency Response
Entertainment
Excursions
Trips & Outings
Exercise & Fitness Class
Exercise Plans & Programs
Feeding Assistance
Games
Games Room
Gardening
Hairdresser
Happy Hour
Holiday Celebrations
Holiday Dinners
Housekeeping
Ice Cream Socials
iPads
Karaoke
Knitting
Knitting Club
Laptops
Laundry Services
Meal Planning
Meal Preparation
Meals
Meals - Chef Prepared
Meals - Dining Room
Meals - Guests
Mobility Assistance
Movie Nights
Movies
Music Programs & Entertainment
Newspaper Delivery
Nintendo Wii
Parties & Social Events
Personal Support & Care
Pet Program
Piano
Pool Table
Recreational Activities
Sensory Or Snoezelen Room
Shuffleboard
Snacks
Spiritual Care
Tablets

Reviews

3.9
16 Google reviews

The Residence at Morgan Heights receives consistently high praise for staff compassion, cleanliness, and recreational activities, with families reporting residents feel valued as individuals. However, serious concerns exist about medical care quality and medication management, with some reviews describing dangerous neglect leading to hospitalization. The facility appears to excel in basic residential care but has significant gaps in medical oversight for dependent residents.

Based on Google reviews

Sentiment by Topic

food
4.5
staff
4.6
activities
4.5
management
2.5
cleanliness
4.4
overall atmosphere
4.3

What families appreciate

  • +Staff know residents by name and treat them as individuals, not just patients
  • +Practical care systems like coordinating laundry with bath days to prevent lost items
  • +Compassionate care for dementia patients including ensuring attendance at social activities
  • +Clean facilities with no odors reported in most reviews
  • +Variety of recreational activities including musical performances, holiday celebrations, and games

Concerns mentioned in reviews

  • -Medication management failures including medication left out and lack of hydration monitoring
  • -Inadequate medical care for disabled or bedridden residents
  • -Poor room conditions described as jail-like with bathroom odors
  • -Neglect during hospitalization periods with two-day gaps in care
  • -Management quality issues with insufficient oversight

Frequently Mentioned

staff_kindness (12)care_quality (11)cleanliness (6)facility_atmosphere (5)activities_recreation (5)food_quality (4)medical_care (4)dementia_care (4)room_conditions (3)management (2)

Languages Mentioned

Englishnon-English speakers (staff accommodated residents who didn't speak English)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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View on Google Maps

This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory), SeniorCareAccess.com.

Last checked: February 28, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.