The Madison Care Centre
1399 Foster Avenue
Coquitlam, BC V3J2N1
Fraser Health
This facility offers both government-subsidized and private-pay spaces. Availability varies.
The Madison Care Centre is a long-term care facility in Coquitlam, BC with 137 beds, operated by The Care Group BC. The facility provides 3.36 funded direct care hours per resident day. It has a 4.6 out of 5 Google rating based on 17 reviews
Also on this campus
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Amenities & Services
Certifications & Memberships
Amenity and service details haven't been added for this facility yet. You can contact them directly to ask about what they offer.
Reviews
Madison Care Centre receives highly polarized reviews. Most reviewers praise specific staff members, cleanliness, and recreational activities, while one detailed complaint describes inconsistent care quality, staff inattentiveness, ignored requests for resident assistance, and dignity concerns. The facility appears to have standout dedicated staff but faces challenges with consistency in care delivery and supervision across the facility.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Head nurses Debbie, Penny, and Sherri demonstrate professionalism and genuine care
- +Recreation department is wonderful with special events, performances, movie nights, trivia and karaoke
- +Bed linen is always clean and fresh
- +Community activity leader Janette is outstanding and invested in residents' well-being
- +Staff encourage residents to participate in events and socialize with other residents
Concerns mentioned in reviews
- -Staff standing around idle, talking about non-work topics instead of engaging with residents
- -Repeated requests to help residents move from wheelchairs are ignored or dismissed
- -Resident found without proper clothing (no bra, only pajama top), failing to maintain dignity
- -Some cleaning staff appear self-involved and not showing due care for residents
- -Residents appear bored, disengaged, and neglected despite higher facility costs
Frequently Mentioned
Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.
Location
Contact
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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).
Last checked: February 28, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.