What type of care does St. Michael’s Centre offer?

St. Michael’s Centre is a Long-Term Care facility offering long term care, dementia care in Burnaby, BC.

How much does St. Michael’s Centre cost per month?

St. Michael’s Centre offers 144 subsidized beds with income-tested rates set by the BC government. Subsidized rates depend on your income and are set by the BC government. Contact the facility directly for current pricing.

How is St. Michael’s Centre rated?

St. Michael’s Centre has a 4.3 out of 5 star rating based on 27 Google Reviews.

Where is St. Michael’s Centre located?

St. Michael’s Centre is located at 7451 Sussex Avenue, Burnaby, BC V5J5C2, within the Fraser Health region.

What is the bed capacity at St. Michael’s Centre?

St. Michael’s Centre has 144 beds, including 144 subsidized beds.

Which health authority oversees St. Michael’s Centre?

St. Michael’s Centre is overseen by Fraser Health in British Columbia.

What care specializations does St. Michael’s Centre have?

St. Michael’s Centre provides specialized care for Dementia & Memory Care. Contact the facility to discuss specific care needs and availability.

Long-Term CareNon-ProfitSubsidized

St. Michael’s Centre

Name: British Columbia Senior Care Facility Directory
Creator: CareCompare
License: https://creativecommons.org/licenses/by-nc/4.0/

7451 Sussex Avenue

Burnaby, BC V5J5C2

Fraser Health

Listing data checked

This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

4.3

27 reviews

St. Michael’s Centre is a long-term care facility in Burnaby, BC with 144 beds, operated by St. Michael's Centre Hospital Society. The facility provides 3.36 funded direct care hours per resident day. It has a 4.3 out of 5 Google rating based on 27 reviews

Total Beds

144

Subsidized Beds

144

Operator

St. Michael's Centre Hospital Society

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

ArabicCantoneseCroatianEnglishFarsiFrenchGermanGujaratiHungarianHindiIlokanoKhmerKoreanMandarinPolishPunjabiRussianSindhiSpanishTagalogTamilTurkishUkrainianUrduVisayanVietnamese

Quality & Safety

Funded Care Hours

3.4 hrs

per resident per day

Food Cost

$11.50

per resident per day

Monthly Rate

From $1,417 to $3,974 with an average of $2,025

client rate

Complaints (Year)

Inspections (Year)

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy3.6%

Percent of residents receiving recreation therapy27.9%

Percent of residents receiving occupational therapy1.8%

Percent of residents with a worsened pressure ulcer1.9%

Percent of residents with daily physical restraints15.7%

Percent of residents with falls in the last 30 days8.8%

Percent of residents taking nine or more medications34.2%

Percent of residents with four or more emergency room visits2.2%

Percent of residents taking antipsychotic drugs without a diagnosis of psychosis21.8%

Food prepared on-siteSingle: 20Double: 36

Reviews

4.3

27 Google reviews

St. Michael's Centre receives highly polarized reviews. Positive reviews praise compassionate staff, attentive medical care, and comfort for end-of-life patients. Negative reviews report serious concerns including unsanitary conditions, alleged mistreatment of vulnerable patients, and unprofessional staff conduct, with at least one reviewer expressing concern about discriminatory treatment.

Based on Google reviews

Sentiment by Topic

staff

3.0

activities

4.0

management

2.0

cleanliness

2.0

overall atmosphere

3.0

What families appreciate

+Staff described as caring, compassionate, and kind
+Excellent end-of-life care and pain management
+Around-the-clock nursing support and medical attention
+Positive impact on residents' emotional wellbeing and social engagement
+Attentive physician (Dr. Chapman mentioned) and specialist care

Concerns mentioned in reviews

-Unhygienic conditions including dead mice found in facility
-Alleged mistreatment and rough handling of vulnerable patients
-Staff professionalism concerns and poor patient interactions
-Lack of respectful treatment toward non-verbal or immobilized patients
-Concern about potential discriminatory treatment based on race

Frequently Mentioned

care quality (7)staff behavior (7)medical care (4)patient treatment (3)end-of-life care (2)emotional wellbeing (2)cleanliness (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.