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Assisted LivingNon-ProfitSubsidized

Shoal Centre Assisted Living

10030 Resthaven Drive

Sidney, BC V8L 3G4

Vancouver Island Health

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This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

4.4
14 reviews
Google Maps

Shoal Centre Assisted Living is an assisted living facility in Sidney, BC, operated by Beacon Community Association/Beacon Community Services. It has a 4.4 out of 5 Google rating based on 14 reviews

Operator
Beacon Community Association/Beacon Community Services

Languages Spoken

EnglishFilipino

Quality & Safety

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents taking nine or more medications62.5%
Percent of residents with four or more emergency room visits20.0%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis4.2%
Food prepared on-site

Reviews

4.4
14 Google reviews

Shoal Centre receives mixed reviews with strong praise for its variety of activities and meeting facilities, but serious concerns about food quality and staff responsiveness to resident health issues. Multiple reviewers report problems with dining and lack of transparency about meal ingredients and allergen information.

Based on Google reviews

Sentiment by Topic

food
1.0
staff
2.0
activities
5.0
management
1.0
overall atmosphere
3.0

What families appreciate

  • +Wide variety of activities including fitness, art, music, cards, bridge, cribbage, and table tennis
  • +Good for meeting people and socializing if new to area
  • +Great meeting rooms with quiet spaces
  • +Wifi and projectors in meeting rooms work well

Concerns mentioned in reviews

  • -Food served causes illness in residents with allergen concerns
  • -Staff refuses to disclose menu information or recipes
  • -No transparency or communication about food ingredients
  • -Staff unwilling to take responsibility for food-related resident health issues
  • -Food not appetite-enticing or appealing

Frequently Mentioned

food (3)staff (2)activities (2)socialization (2)facilities (1)management (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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