Saanich Peninsula Hospital Residential Care
2166 Mt Newton X Rd
Saanichton, BC V8M2B2
Vancouver Island Health
This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.
Saanich Peninsula Hospital Residential Care is a long-term care facility in Saanichton, BC with 143 beds, operated by Vancouver Island Health. The facility provides 3.39 funded direct care hours per resident day. It has a 3.8 out of 5 Google rating based on 171 reviews
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Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
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Amenities & Services
Certifications & Memberships
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Reviews
Saanich Peninsula Hospital receives strong praise for its emergency department, with reviewers consistently reporting professional and compassionate care from doctors and nurses during critical situations. However, significant complaints center on the lab/administration area, where patients report rude front desk staff, difficulty obtaining results, and poor communication. Additional concerns include doctors dismissing mental health crises and certain diagnostic concerns as drug-seeking behavior.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Emergency department staff are professional, calm, and efficient during critical situations
- +Palliative care nursing staff provide compassionate end-of-life care with dignity and humanity
- +Individual doctors and nurses named for exceptional compassion and medical knowledge (Dr. Wilhelm Boyles, Dr. B Irvine, Nurse Jenn)
- +Fast processing times for imaging and lab work when functioning properly
- +Surgical team demonstrates attentiveness with multiple follow-up visits to answer patient questions
Concerns mentioned in reviews
- -Lab front desk staff are rude, dismissive, and rush patients through appointments
- -Difficulty obtaining lab results despite multiple follow-up calls over weeks
- -Receptionist/operator interrupts patients and becomes defensive when asked to listen properly
- -Emergency department doctors dismiss patient concerns, particularly regarding foreign objects and mental health crises
- -Mental health crisis patients report doctors assume drug-seeking behavior rather than taking emotional distress seriously
Frequently Mentioned
Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.
Location
Contact
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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).
Last checked: February 28, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.