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Long-Term CareHealth AuthoritySubsidized

Queen’s Park Care Centre

315 McBride Blvd.

New Westminster, BC V3L5E8

Fraser Health

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This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

4.1
167 reviews
Google Maps

Queen’s Park Care Centre is a long-term care facility in New Westminster, BC with 104 beds, operated by Fraser Health. The facility provides 3.39 funded direct care hours per resident day. It has a 4.1 out of 5 Google rating based on 167 reviews

Total Beds
104
Subsidized Beds
104
Operator
Fraser Health

Languages Spoken

EnglishTagalogPunjabiCantoneseSpanishRomanianGerman

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$13.01
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $1,829
client rate
Complaints (Year)
0
Inspections (Year)
2

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.3%
Percent of residents receiving recreation therapy25.8%
Percent of residents receiving occupational therapy0.3%
Percent of residents with a worsened pressure ulcer2.0%
Percent of residents with daily physical restraints11.5%
Percent of residents with falls in the last 30 days4.9%
Percent of residents taking nine or more medications45.2%
Percent of residents with four or more emergency room visits0.0%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis26.5%
Food prepared on-siteSingle: 13Double: 5

Reviews

4.1
167 Google reviews

Queen's Park Care Centre receives mixed reviews regarding staff quality and patient outcomes. While some reviewers report excellent rehabilitation results and caring professionals, others describe abusive treatment of vulnerable patients, particularly those with stroke. Management practices are criticized for both operational issues and failure to address documented concerns.

Based on Google reviews

Sentiment by Topic

staff
2.5
management
1.0
overall atmosphere
3.5

What families appreciate

  • +Staff have hearts of gold
  • +Physiotherapy and occupational therapy enabled patient to walk home after arriving in wheelchair
  • +Caring staff with compassion, integrity, and dignity
  • +Excellent services from nurses and doctors
  • +Ample and inexpensive parking

Concerns mentioned in reviews

  • -Staff were abusive toward stroke patient
  • -Lacked understanding necessary for stroke patients
  • -Blamed patient for incontinence
  • -Nightmarish staff behavior in evenings
  • -Nurses illegally park in 2-hour zones instead of paying for designated parking

Frequently Mentioned

staff (7)parking (3)patient treatment (2)facility atmosphere (2)rehabilitation outcomes (2)management (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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