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Long-Term CareHealth AuthoritySubsidized

Purdy Pavilion – UBC Hospital

2221 Wesbrook Mall

Vancouver, BC V6T1Z9

Vancouver Coastal Health

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This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

4.2
12 reviews
Google Maps

Purdy Pavilion – UBC Hospital is a long-term care facility in Vancouver, BC with 135 beds, operated by Vancouver Coastal Health. The facility provides 3.92 funded direct care hours per resident day. It has a 4.2 out of 5 Google rating based on 12 reviews

Total Beds
135
Subsidized Beds
135
Operator
Vancouver Coastal Health

Languages Spoken

EnglishFrenchTagalogMandarinPunjabiSpanishKoreanCantoneseSwahidiFarsi and Hindu

Quality & Safety

Funded Care Hours
3.9 hrs
per resident per day
Food Cost
$11.77
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $2,008
client rate
Complaints (Year)
0
Inspections (Year)
2

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy39.6%
Percent of residents receiving recreation therapy41.1%
Percent of residents receiving occupational therapy13.8%
Percent of residents with a worsened pressure ulcer5.2%
Percent of residents with daily physical restraints16.8%
Percent of residents with falls in the last 30 days7.4%
Percent of residents taking nine or more medications62.8%
Percent of residents with four or more emergency room visits1.0%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis26.6%
Food prepared on-siteSingle: 13Double: 8

Reviews

4.2
12 Google reviews

Purdy Pavilion receives mixed reviews with significant divergence in patient experiences. While some reviewers report good stabilization care and professional staff, others cite serious concerns about neglect, food quality, and inadequate post-surgical discharge procedures. Cost concerns are raised given reported service inconsistencies.

Based on Google reviews

Sentiment by Topic

food
1.0
staff
2.5
management
1.5
overall atmosphere
3.0

What families appreciate

  • +Staff were fantastic and provided good care during stay
  • +Patient was assessed and stabilized effectively
  • +Peaceful environment
  • +Quick response to job applications
  • +Great attention to patients once in the building

Concerns mentioned in reviews

  • -Elderly residents fed horrible quality food
  • -Staff frequently seen on cell phones instead of attending to residents
  • -Elderly residents are ignored and neglected
  • -Call bells ringing constantly with no response
  • -Post-surgical discharge without pain management or assistance (hip replacement patient sent home by taxi alone without medication)

Frequently Mentioned

patient_care (3)staff_conduct (3)pricing (1)wayfinding (1)food_quality (1)discharge_procedures (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

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