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Long-Term CareFor-ProfitSubsidizedPrivate

Piccadilly Care Centre

821 10th Avenue SW

Salmon Arm, BC V1E1T2

Interior Health

Listing data checked

This facility offers both government-subsidized and private-pay spaces. Availability varies.

3.9
11 reviews
Google Maps

Piccadilly Care Centre is a long-term care facility in Salmon Arm, BC with 59 beds, operated by Piccadilly Seniors Community Partnership. The facility provides 3.36 funded direct care hours per resident day. It has a 3.9 out of 5 Google rating based on 11 reviews

Total Beds
59
Subsidized Beds
51
Operator
Piccadilly Seniors Community Partnership

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishGermanDutchMalayanHindiTamilKannadaFinnishFrench

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$11.29
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $1,949
client rate
Complaints (Year)
0
Inspections (Year)
1

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.0%
Percent of residents receiving recreation therapy0.0%
Percent of residents receiving occupational therapy0.0%
Percent of residents with a worsened pressure ulcer3.0%
Percent of residents with daily physical restraints2.5%
Percent of residents with falls in the last 30 days24.7%
Percent of residents taking nine or more medications37.8%
Percent of residents with four or more emergency room visits4.7%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis38.2%
Food prepared on-siteSingle: 59Double: 0

Reviews

3.9
11 Google reviews

Piccadilly Care Centre receives consistent praise for staff warmth, cleanliness, and a welcoming atmosphere, with family members reporting resident satisfaction. However, multiple recent reviews identify chronic understaffing and high turnover as significant concerns that may impact care quality, with critics suggesting management prioritizes business operations over resident wellbeing.

Based on Google reviews

Sentiment by Topic

staff
4.2
management
2.0
cleanliness
4.5
overall atmosphere
4.3

What families appreciate

  • +Staff described as friendly, knowledgeable, and caring
  • +Clean and comfortable environment
  • +Personalized welcome signs and pictures for new residents
  • +Safe environment maintained
  • +Residents and friends report happiness at the facility

Concerns mentioned in reviews

  • -Chronic staffing shortages and operating at critical staffing levels
  • -High staff turnover with all nursing staff being new
  • -Management prioritizes business over resident care and quality
  • -Concern that understaffing negatively impacts quality of resident care
  • -Middle management issues affecting staff relationships and resident wellbeing

Frequently Mentioned

staff (9)care quality (5)staffing levels (4)environment (3)resident happiness (3)management (2)cleanliness (2)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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View on Google Maps