Ocean Front Village
2900 Cliffe Avenue
Courtenay, BC V9N 0J1
Vancouver Island Health
This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.
Ocean Front Village is a long-term care facility in Courtenay, BC with 121 beds, operated by Golden Life Management Corp.. The facility provides 3.43 funded direct care hours per resident day. It has a 4.1 out of 5 Google rating based on 32 reviews
Also on this campus
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Amenities & Services
Certifications & Memberships
Amenities
Services
Reviews
Ocean Front Village is praised for its beautiful building, ocean views, and caring staff who are well-liked by residents and families. However, multiple reviewers report that the extended care side is significantly understaffed and poorly managed, resulting in skipped care duties, equipment shortages, cold food, and hygiene concerns that compromise resident safety and quality of care.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Beautiful building with ocean views and excellent amenities
- +Chef Don's food quality and meal satisfaction
- +Robust and wonderful recreational therapy programs
- +Compassionate hospice care and grief counselling support
- +Staff are caring, humble, friendly, and loving
Concerns mentioned in reviews
- -Extended care side is understaffed and overworked, causing care duties to be skipped
- -Poor management and ownership refusal to adequately staff the facility
- -Food frequently served cold with poor quality on extended care side
- -Lack of proper equipment on floors, including shared weight chair and missing bath chair
- -Poor hygiene standards for senior residents and no communication causing safety issues
Frequently Mentioned
Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.
Location
Contact
Use either Contact button — top or bottom of the page — to call, email, or visit their site.
This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).
Last checked: February 28, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.