What type of care does Mount St. Mary Hospital offer?

Mount St. Mary Hospital is a Long-Term Care facility offering long term care in Victoria, BC.

How much does Mount St. Mary Hospital cost per month?

Mount St. Mary Hospital offers 200 subsidized beds with income-tested rates set by the BC government. Subsidized rates depend on your income and are set by the BC government. Contact the facility directly for current pricing.

How is Mount St. Mary Hospital rated?

Mount St. Mary Hospital has a 3.5 out of 5 star rating based on 12 Google Reviews.

Where is Mount St. Mary Hospital located?

Mount St. Mary Hospital is located at 861 Fairfield Rd., Victoria, BC V8V5A9, within the Vancouver Island Health region.

What is the bed capacity at Mount St. Mary Hospital?

Mount St. Mary Hospital has 200 beds, including 200 subsidized beds.

What amenities does Mount St. Mary Hospital offer?

Mount St. Mary Hospital offers Dining, Salon, Garden / Patio, Chapel / Spiritual.

Which health authority oversees Mount St. Mary Hospital?

Mount St. Mary Hospital is overseen by Vancouver Island Health in British Columbia.

Long-Term CareNon-ProfitSubsidized

Mount St. Mary Hospital

Name: British Columbia Senior Care Facility Directory
Creator: CareCompare
License: https://creativecommons.org/licenses/by-nc/4.0/

861 Fairfield Rd.

Victoria, BC V8V5A9

Vancouver Island Health

Listing data checked

This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

3.5

12 reviews

Mount St. Mary Hospital is a long-term care facility in Victoria, BC with 200 beds, operated by Marie Esther Society. The facility provides 3.45 funded direct care hours per resident day. It has a 3.5 out of 5 Google rating based on 12 reviews

Total Beds

200

Subsidized Beds

200

Operator

Marie Esther Society

Languages Spoken

EnglishGermanCantoneseFrenchFilipinoTagalogPolishSpanishCroatianJapaneseMandarinArabic

Quality & Safety

Funded Care Hours

3.5 hrs

per resident per day

Food Cost

$12.42

per resident per day

Monthly Rate

From $1,417 to $3,974 with an average of $2,405

client rate

Complaints (Year)

Inspections (Year)

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.6%

Percent of residents receiving recreation therapy39.6%

Percent of residents receiving occupational therapy0.3%

Percent of residents with a worsened pressure ulcer4.8%

Percent of residents with daily physical restraints0.0%

Percent of residents with falls in the last 30 days17.4%

Percent of residents taking nine or more medications40.3%

Percent of residents with four or more emergency room visits0.0%

Percent of residents taking antipsychotic drugs without a diagnosis of psychosis22.0%

Food prepared on-siteSingle: 184Double: 8

Reviews

3.5

12 Google reviews

Mount St. Mary Hospital receives highly positive reviews praising staff compassion, engaging activities, and a welcoming atmosphere, with families noting resident happiness and satisfaction. However, negative reviews raise concerns about alleged neglect, inflexible policies regarding visitor accommodations, and management responsiveness to resident needs. Recent positive reviews significantly outnumber older negative ones.

Based on Google reviews

Sentiment by Topic

staff

4.2

activities

4.5

management

2.0

overall atmosphere

4.3

What families appreciate

+Staff described as caring, empathic, kind, and compassionate
+Residents feel safe, secure, and genuinely happy
+Activities are fun, engaging, and help residents stay active and connected
+Beautiful outdoor garden with resident involvement in gardening
+Personalized care approach tailored to individual residents

Concerns mentioned in reviews

-Alleged neglect of residents and insufficient attention to well-being
-Inflexible visitor policy with refusal to accommodate end-of-life requests
-Poor phone operator customer service and lack of people skills
-Management described as incompetent and uncaring regarding resident requests

Frequently Mentioned

staff_quality (4)resident_happiness (3)facilities_rooms (2)activities_programs (2)management_policies (2)gardens_outdoor_space (2)customer_service (1)end_of_life_care (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.