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Long-Term CareFor-ProfitSubsidizedPrivate

Morgan Creek Seniors Community

3288 156A Street

Surrey, BC V3Z9T1

Fraser Health

Listing data checked

This facility offers both government-subsidized and private-pay spaces. Availability varies.

4.1
12 reviews
Google Maps

Morgan Creek Seniors Community is a long-term care facility in Surrey, BC with 141 beds, operated by Park Place Seniors Living Inc.. The facility provides 3.36 funded direct care hours per resident day. It has a 4.1 out of 5 Google rating based on 12 reviews

Total Beds
141
Subsidized Beds
128
Operator
Park Place Seniors Living

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

PunjabiFilipinoEnglish

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$6.50
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $2,264
client rate
Complaints (Year)
0
Inspections (Year)
2

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy62.4%
Percent of residents receiving recreation therapy78.2%
Percent of residents receiving occupational therapy0.0%
Percent of residents with a worsened pressure ulcer0.5%
Percent of residents with daily physical restraints12.1%
Percent of residents with falls in the last 30 days11.2%
Percent of residents taking nine or more medications49.2%
Percent of residents with four or more emergency room visits0.7%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis3.5%
Food prepared on-siteSingle: 111Double: 5

Reviews

4.1
12 Google reviews

Morgan Creek Seniors Community receives mixed reviews regarding care quality. While multiple reviewers praise the caring nature of direct care and activity staff, with some reporting good medical attention and family communication, one recent review raises significant concerns about lack of stimulation and activities on the dementia ward. Reception staff have also been criticized for unprofessional behavior.

Based on Google reviews

Sentiment by Topic

food
2.0
staff
3.8
activities
1.8
management
2.0
cleanliness
2.0
overall atmosphere
2.2

What families appreciate

  • +Staff are caring and nice
  • +Activity staff are exceptional
  • +Good medical care on site
  • +Kept residents active mentally and physically
  • +Good communication with families about health concerns

Concerns mentioned in reviews

  • -Dementia ward residents lack stimulation and activities beyond feeding and cleaning
  • -No organized activities like music, bingo, or stretching exercises
  • -Reception staff unprofessional and rude, hung up on caller
  • -Residents left to deteriorate with minimal engagement
  • -Poor call screening and unhelpful reception practices

Frequently Mentioned

staff (5)care_quality (4)activities (3)communication (2)reception (1)dementia_care (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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View on Google Maps