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Long-Term CareFor-ProfitSubsidizedPrivate

Mission Creek Landing

3081 Hall Rd

Kelowna, BC V1W2R5

Interior Health

This facility offers both government-subsidized and private-pay spaces. Availability varies.

3.2
10 reviews
Google Maps

Mission Creek Landing is a long-term care facility in Kelowna, BC with 135 beds, operated by Kaigo Retirement Communities Ltd.. The facility provides 3.36 funded direct care hours per resident day. It has a 3.2 out of 5 Google rating based on 10 reviews

Operator
Kaigo Senior Living

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishFrenchGermanSpanishPolishRomanianPortugueseTagalogFilipinoPunjabiHindiCantoneseMandarinRussianUkrainianIndonesianGreekThaiAmerican Sign Language (ASL)

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCCPA Member
BC Care Providers Association member
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCSLA Member
BC Senior Living Association member

Amenities

Bathroom Insuite
Emergency Call System Insuite
Emergency Response System
Family Gathering Space
Fire Alarm And Sprinkler System
Gardens And Courtyards
Hairdressing Salon
Laundry On Site

Services

Health Care Services
Hospitality & Lifestyle Services
Complex Care
Dental Services
Diabetes Management
Dietician
Foot Care
Incontinence Care
Laboratory Services
Medical Alert System
Medication Administration
Medication Delivery
Medication Reminders
Nursing Care
Oxygen Assistance
Palliative Care
Pharmacy Services
Physiotherapy
Podiatry
Recreation Therapy
Respite Care
Stroke Care
Tube-Related Care
Visiting Physician
Vitals Monitoring
Wound Care
Arts & Crafts
Assistance With Daily Living Activities
Bathing Assistance
Beverages And Snacks
Bingo
Board Games
Book Club
Card Games
Discussion Groups
Dressing Assistance
Educational Programs
Excursions
Trips & Outings
Exercise & Fitness Class
Exercise Plans & Programs
Feeding Assistance
Games Room
Gardening
Hairdresser
Happy Hour
Housekeeping
Knitting Club
Laundry Services
Meals
Meals - Guests
Mobility Assistance
Movies
Music Programs & Entertainment
Parties & Social Events
Personal Support & Care
Recreational Activities
Shuffleboard
Trivia
Tuck Shop
Walking Paths

Reviews

3.2
10 Google reviews

Mission Creek Landing receives mixed reviews reflecting significant variation in experiences. Positive reviewers praise staff kindness, activities, meals, and compassionate care, particularly for end-of-life and transitional support. Critical reviewers cite concerns about inadequate dementia care, negligent management, chronic understaffing, and overworked staff unable to provide timely care.

Based on Google reviews

Sentiment by Topic

food
4.0
staff
4.5
activities
4.0
management
2.0
cleanliness
4.0
overall atmosphere
4.0

What families appreciate

  • +Staff are patient, kind, funny and professional
  • +Compassion, care, respect and cleanliness of facility
  • +Requests are actioned quickly
  • +Amazing meals and activities
  • +Beautiful outside areas to enjoy

Concerns mentioned in reviews

  • -Director of care is negligent in behaviour and treatment plans
  • -Facility cannot properly care for patients with dementia
  • -Short staffed and underpaid staff
  • -Nurses and care aides overworked so cannot always give timely care
  • -Lack of proper support for residents with complex care needs

Frequently Mentioned

staff (6)care_quality (5)meals (2)activities (2)cleanliness (2)staffing_levels (2)communication (1)dementia_care (1)outside_areas (1)transition_support (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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View on Google Maps

This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).

Last checked: February 28, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.