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Long-Term CareNon-ProfitSubsidized

Menno Home

32910 Brundige Ave

Abbotsford, BC V2S1N2

Fraser Health

This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

3.3
12 reviews
Google Maps

Menno Home is a long-term care facility in Abbotsford, BC with 196 beds, operated by Mennonite Benevolent Society. The facility provides 3.36 funded direct care hours per resident day. It has a 3.3 out of 5 Google rating based on 12 reviews

Total Beds
196
Subsidized Beds
196
Operator
Mennonite Benevolent Society

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

English

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$11.31
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $2,021
client rate
Complaints (Year)
0
Inspections (Year)
2

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy23.2%
Percent of residents receiving recreation therapy80.3%
Percent of residents receiving occupational therapy2.1%
Percent of residents with a worsened pressure ulcer2.3%
Percent of residents with daily physical restraints8.2%
Percent of residents with falls in the last 30 days15.4%
Percent of residents taking nine or more medications47.6%
Percent of residents with four or more emergency room visits0.0%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis7.5%
Food prepared on-siteSingle: 188Double: 4

Reviews

3.3
12 Google reviews

Menno Home receives mixed reviews with significant concerns about communication with families and medical responsiveness in critical situations, contrasted by positive feedback on staff friendliness and activity programming. Multiple reviewers report inadequate notification of residents' declining health and difficulty reaching staff by phone or in person. Some families report positive experiences with personalized care and technology access, while others experienced poor outcomes they attribute to lapses in medical attention.

Based on Google reviews

Sentiment by Topic

food
2.0
staff
3.5
activities
4.0
management
2.0
overall atmosphere
3.0

What families appreciate

  • +Staff set up weekly Zoom calls and printed pictures from messages during Covid
  • +Social activities happened frequently and were well-organized
  • +High level of personal connection in care
  • +Staff described as compassionate, positive, and friendly
  • +Residents appeared cheerful

Concerns mentioned in reviews

  • -Family not contacted when resident was dying or in third stage of death
  • -Facility did not answer phone or respond to visitors at the door for extended periods
  • -Staff did not provide medical updates to family members
  • -Resident with head trauma not transferred across the street for proper care, resulting in death
  • -Gluten-free food options were unsatisfactory and not substantial

Frequently Mentioned

staff_quality (5)communication_with_families (4)food_quality (2)medical_care (2)room_conditions (2)accessibility_and_visiting (2)activities_and_social_engagement (2)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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