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Long-Term CareHealth AuthoritySubsidized

McKinney Place – South Okanagan General Hospital

911 McKinney Road

Oliver, BC V0H1T3

Interior Health

This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

3.1
67 reviews
Google Maps

McKinney Place – South Okanagan General Hospital is a long-term care facility in Oliver, BC with 75 beds, operated by Interior Health. The facility provides 3.36 funded direct care hours per resident day. It has a 3.1 out of 5 Google rating based on 67 reviews

Total Beds
75
Subsidized Beds
75
Operator
Interior Health

Languages Spoken

EnglishPunjabiPortugese and Tagalog.

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$12.01
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $1,968
client rate
Inspections (Year)
1

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy8.1%
Percent of residents receiving recreation therapy24.4%
Percent of residents receiving occupational therapy1.1%
Percent of residents with a worsened pressure ulcer3.3%
Percent of residents with daily physical restraints0.0%
Percent of residents with falls in the last 30 days12.8%
Percent of residents taking nine or more medications49.1%
Percent of residents with four or more emergency room visits0.0%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis28.2%
Food prepared on-siteSingle: 0Double: 4

Reviews

3.1
67 Google reviews

McKinney Place–South Okanagan General Hospital receives mixed reviews, with strong praise for lab, x-ray, and wound care services, but significant complaints about extended wait times and facility closures without adequate patient support. Reviewers highlight gaps in specialized nursing care and systemic provincial health care coordination issues affecting patient outcomes, though front-line staff are often noted as pleasant and caring.

Based on Google reviews

Sentiment by Topic

staff
3.5
management
2.0
overall atmosphere
3.0

What families appreciate

  • +Lab and x-ray services are excellent and expeditious, especially with online booking
  • +Overnight doctors now available in Emergency
  • +Wound care staff (Paul and Bobbiat) provided best care
  • +Front-line staff are amazing and helpful
  • +Pleasant and professional staff demeanor

Concerns mentioned in reviews

  • -Long wait times (8 hours to see doctor, 2.5 hours after fall)
  • -Facility sometimes closed without adequate communication or alternative care directions
  • -Secondary waiting area has uncomfortable chairs in hallway causing patient discomfort
  • -Nursing staff untrained for specialized patient needs (quadriplegic care)
  • -Alleged HIPAA violations and inappropriate care by nursing staff

Frequently Mentioned

wait times (4)staff competence (4)lab/x-ray services (2)emergency department (2)facility closure/access (2)specialized care needs (1)waiting area conditions (1)long-term care placement (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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View on Google Maps