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Long-Term CareHealth AuthoritySubsidized

Langley Memorial Hospital long term care

22051 Fraser Hwy

Langley, BC V3A4H4

Fraser Health

This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

2.7
787 reviews
Google Maps

Langley Memorial Hospital long term care is a long-term care facility in Langley, BC with 200 beds, operated by Fraser Health. The facility provides 3.41 funded direct care hours per resident day. It has a 2.7 out of 5 Google rating based on 787 reviews

Total Beds
200
Subsidized Beds
200
Operator
Fraser Health

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishPunjabiHindiRomanianBulgarianCantoneseMandarinTagalog

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$9.01
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $1,892
client rate
Complaints (Year)
3
Inspections (Year)
10

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy7.7%
Percent of residents receiving recreation therapy36.2%
Percent of residents receiving occupational therapy2.1%
Percent of residents with a worsened pressure ulcer2.8%
Percent of residents with daily physical restraints1.2%
Percent of residents with falls in the last 30 days11.8%
Percent of residents taking nine or more medications39.9%
Percent of residents with four or more emergency room visits0.7%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis28.7%
Off-site food preparationSingle: 54Double: 33

Reviews

2.7
787 Google reviews

Langley Memorial Hospital receives highly polarized reviews reflecting significant inconsistency in care quality across departments and individual staff members. While emergency and maternity departments frequently receive praise for compassionate, efficient care—particularly with vulnerable populations like children and autistic patients—multiple reviews document serious concerns including safety hazards, inadequate supervision of new staff, dismissive patient interactions, and delayed diagnostic procedures. Long-term care and complex discharge decisions have drawn specific criticism regarding patient safety assessment and staff judgment.

Based on Google reviews

Sentiment by Topic

staff
3.5
management
2.0
cleanliness
1.0
overall atmosphere
3.0

What families appreciate

  • +Dr. Krusie provided exceptional, caring cardiology care with personal attention
  • +Emergency Department staff (Laura, Raj, Anna) showed exceptional patience and compassion with autistic child
  • +Maternity ward staff were friendly, encouraging and supportive during labor and delivery
  • +Pediatric and emergency care staff were quick, gentle and reassuring with children requiring stitches
  • +Post-stroke rehabilitation staff demonstrated incredible patience and knowledge about dementia care

Concerns mentioned in reviews

  • -Found crack pipe and lighter in bathroom, and staff appeared unresponsive when reported
  • -Competency evaluation staff recommended discharge of 99-year-old with severe dementia and safety risks, deemed callous and uncaring
  • -Long wait times in emergency (3-7 hours) with inconsistent triage prioritization
  • -Staff unprofessional during intake: called patient by wrong name twice without verification, no vital signs taken before x-ray, minimal doctor interaction
  • -Delayed test ordering and procedures: patient waited 14+ days for ordered chest tube without explanation

Frequently Mentioned

emergency_department (10)staff_professionalism (8)wait_times (5)maternity_ward (4)surgical_care (3)pediatric_care (3)imaging_services (3)patient_safety_concerns (3)long_term_care (2)specialist_care (2)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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