What type of care does Lakeview Lodge offer?

Lakeview Lodge is a Long-Term Care facility offering long term care, dementia care in West Kelowna, BC.

How much does Lakeview Lodge cost per month?

Lakeview Lodge offers 100 subsidized beds with income-tested rates set by the BC government. Subsidized rates depend on your income and are set by the BC government. Contact the facility directly for current pricing.

How is Lakeview Lodge rated?

Lakeview Lodge has a 4.0 out of 5 star rating based on 22 Google Reviews.

Where is Lakeview Lodge located?

Lakeview Lodge is located at 2337 Butt Road, West Kelowna, BC V4T3L3, within the Interior Health region.

What is the bed capacity at Lakeview Lodge?

Lakeview Lodge has 114 beds, including 100 subsidized beds.

What amenities does Lakeview Lodge offer?

Lakeview Lodge offers Dining, Fitness, Salon, Garden / Patio, Parking and 3 more amenities.

Which health authority oversees Lakeview Lodge?

Lakeview Lodge is overseen by Interior Health in British Columbia.

What care specializations does Lakeview Lodge have?

Lakeview Lodge provides specialized care for Dementia & Memory Care. Contact the facility to discuss specific care needs and availability.

Long-Term CareFor-ProfitSubsidizedPrivate

Lakeview Lodge

Name: British Columbia Senior Care Facility Directory
Creator: CareCompare
License: https://creativecommons.org/licenses/by-nc/4.0/

2337 Butt Road

West Kelowna, BC V4T3L3

Interior Health

Listing data checked

This facility offers both government-subsidized and private-pay spaces. Availability varies.

4.0

22 reviews

Lakeview Lodge is a long-term care facility in West Kelowna, BC with 114 beds, operated by Sienna-Baltic. The facility provides 3.36 funded direct care hours per resident day. It has a 4.0 out of 5 Google rating based on 22 reviews

Total Beds

114

Subsidized Beds

100

Operator

Sienna Senior Living

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishGermanChineseMandarinPhilipinoSiekFrenchPunjabiTurkishRussianPolishSpanishUkrainian

Quality & Safety

Funded Care Hours

3.4 hrs

per resident per day

Food Cost

$10.70

per resident per day

Monthly Rate

From $1,417 to $3,974 with an average of $2,226

client rate

Complaints (Year)

Inspections (Year)

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.0%

Percent of residents receiving recreation therapy33.3%

Percent of residents receiving occupational therapy2.1%

Percent of residents with a worsened pressure ulcer1.3%

Percent of residents with daily physical restraints2.0%

Percent of residents with falls in the last 30 days16.8%

Percent of residents taking nine or more medications42.3%

Percent of residents with four or more emergency room visits0.0%

Percent of residents taking antipsychotic drugs without a diagnosis of psychosis9.9%

Food prepared on-siteSingle: 113Double: 0

Reviews

4.0

22 Google reviews

Lakeview Lodge receives consistently high praise for compassionate, attentive staff who excel at end-of-life care and emergency crisis management, with specific caregivers frequently named for exceptional dedication. However, the facility faces significant criticisms regarding food quality, cleanliness standards, and inconsistent care practices, with some reviews reporting serious hygiene and hydration issues that required hospital intervention.

Based on Google reviews

Sentiment by Topic

food

2.0

staff

4.3

activities

4.0

management

4.2

cleanliness

2.0

overall atmosphere

4.4

What families appreciate

+Staff went above and beyond during wildfire evacuation, caring for nearly 100 displaced residents while maintaining care for existing residents
+Compassionate end-of-life care with staff treating residents and families with dignity and kindness during palliative situations
+Named staff members (Karen, Annabelle, Tammy, Pam, Linzie, Amy, Janie) consistently praised for exceptional individual care
+Staff demonstrated genuine relationship-building with residents over years, making them feel valued and like family
+Executive director Gloria recognized for kindness and support during difficult family circumstances

Concerns mentioned in reviews

-Food quality described as horrible and inadequate
-Cleanliness issues including dirt on floors not addressed for over a month
-Hygiene concerns with residents bathed only once weekly and placed in dehydrated states requiring hospital admission
-Communication problems between staff resulting in resident neglect, and management unresponsiveness to family messages
-Inconsistent staffing quality with one nurse described as abusive and merely transferred rather than terminated

Frequently Mentioned

staff_care (12)end_of_life_care (5)management (4)communication (3)crisis_response (3)facility_appearance (3)hydration (2)cleanliness (2)food_quality (2)activities (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

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