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Long-Term CareHealth AuthoritySubsidized

Lady Minto Hospital

135 Crofton Rd

Salt Spring Island, BC V8K1T1

Vancouver Island Health

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This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

3.7
27 reviews
Google Maps

Lady Minto Hospital is a long-term care facility in Salt Spring Island, BC with 29 beds, operated by Vancouver Island Health. The facility provides 3.47 funded direct care hours per resident day. It has a 3.7 out of 5 Google rating based on 27 reviews

Operator
Vancouver Island Health

Languages Spoken

SpanishFrenchGermanEnglishAmerican Sign Language (ASL)

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCCPA Member
BC Care Providers Association member
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCSLA Member
BC Senior Living Association member

Amenity and service details haven't been added for this facility yet. You can contact them directly to ask about what they offer.

Reviews

3.7
27 Google reviews

Lady Minto Hospital's emergency department receives mixed reviews. Patients consistently praise the quality of clinical care, physician communication, and staff competence during acute medical situations, with several reporting very quick service. However, reviews also document significant problems including extremely long wait times (4.5-6 hours), unprofessional staff interactions with healthcare providers, and very high charges for non-Canadian patients.

Based on Google reviews

Sentiment by Topic

staff
3.5
management
2.0
overall atmosphere
3.5

What families appreciate

  • +Quick emergency room service with minimal wait times
  • +Professional and caring nursing staff during medical emergencies
  • +Doctor explained procedures well and obtained patient consent throughout treatment
  • +Competent emergency care including x-rays, stitches, and pain management
  • +Impressive responsiveness during acute medical situations like anaphylactic reactions

Concerns mentioned in reviews

  • -Excessive charges of $990 for non-urgent consultations for non-Canadian visitors
  • -Extremely long wait times in emergency (4.5-6 hours)
  • -Unprofessional and derogatory communication from staff member 'Grant' toward consulting physician
  • -Staff member refused to provide full name and was dismissive of concerns
  • -Apparent understaffing affecting service delivery

Frequently Mentioned

emergency_care_quality (4)emergency_wait_times (3)staff_professionalism (3)staffing_levels (2)pricing (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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View on Google Maps

This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).

Last checked: April 20, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.