Kiwanis Care Centre
35 Clute Street
New Westminster, BC V3L1Z5
Fraser Health
This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.
Kiwanis Care Centre is a long-term care facility in New Westminster, BC with 75 beds, operated by Kiwanis Care Society. The facility provides 3.36 funded direct care hours per resident day. It has a 3.1 out of 5 Google rating based on 16 reviews
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Reviews
Reviews reveal mixed experiences at Kiwanis Care Centre. While some visitors praise warm staff, cleanliness, and care quality, multiple recent reviews document significant concerns including rude front desk staff, inconsistent food quality, medication billing errors, unresolved lost laundry items, and restrictive visitor policies that families find unreasonable and isolating.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Staff described as warm, inviting, and caring
- +Care manager Pierre noted as organized and efficient
- +Facility is clean and well-maintained despite age
- +Nurses provided good care during stays
- +Residents felt safe and in good hands
Concerns mentioned in reviews
- -Front desk receptionist was rude and unhelpful when resident had medical issue
- -Food quality inconsistent between visits; portions inadequate
- -Pharmacy billing dispute for duplicate medications without resident consent
- -Items disappearing in laundry with no replacement or compensation from management
- -Restrictive visitor policies and unreasonable access requirements
Frequently Mentioned
Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.
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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).
Last checked: February 28, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.