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Long-Term CareFor-ProfitSubsidizedPrivate

Kamloops Seniors Village

1220 Hugh Allan Dr.

Kamloops, BC V1S2B3

Interior Health

Listing data checked

This facility offers both government-subsidized and private-pay spaces. Availability varies.

3.9
39 reviews
Google Maps

Kamloops Seniors Village is a long-term care facility in Kamloops, BC with 114 beds, operated by Retirement Concepts. The facility provides 3.36 funded direct care hours per resident day. It has a 3.9 out of 5 Google rating based on 39 reviews

Operator
Retirement Concepts

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishJapanesePunjabi

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCCPA Member
BC Care Providers Association member
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCSLA Member
BC Senior Living Association member

Amenities

Activity Areas
Amenity Space
Balconies
Bathroom Insuite
Beauty Salon / Spa
Campus Of Care
Coffee Nook
Community Garden

Services

Health Care Services
Hospitality & Lifestyle Services
Complex Care
Dental Services
Dietician
Foot Care
Incontinence Care
Medication Administration
Medication Management
Medication Reminders
Nursing Care
Oxygen Assistance
Palliative Care
Personal Care Support
Pharmacy Services
Physiotherapy
Recreation Therapy
Wound Care
24-Hour Emergency Response
Arts & Crafts
Assistance With Daily Living Activities
Baking
Bathing Assistance
Beverages And Snacks
Billiards
Bingo
Birthday Teas
Bistro
Board Games
Bocce Ball
Book Club
Book Exchange Library
Card Games
Carpet Bowling
Chapel Services
Church Services
Coffee & Tea
Coffee Bistro
Computers
Cribbage
Discussion Groups
Dressing Assistance
Educational Programs
Electric Organ
Emergency Response
Entertainment
Excursions
Trips & Outings
Exercise & Fitness Class
Exercise Equipment
Games
Games Room
Gardening
General Store
Grocery Shopping
Hairdresser
Happy Hour
Holiday Celebrations
Holiday Dinners
Housekeeping
Ice Cream Socials
iPads
Knitting
Laundry Services
Meals
Meals - Private Dining Room
Meals - Dining Room
Meals - Guests
Meals - In-House Luncheons
Meals - Room Service
Movies
Music Programs & Entertainment
Nature Walks
Parties & Social Events
Personal Support & Care
Piano
Picnics
Pool Table
Putting
Recreational Activities
Sensory Or Snoezelen Room
Shuffleboard
Snacks
Theatre Room
Trivia
Tuck Shop
Walking Groups
Walking Paths
Workshops & Seminars

Reviews

3.9
39 Google reviews

Kamloops Seniors Village receives mixed reviews with strong praise for community involvement, recreation programs, and many caring staff members, but serious concerns raised about at least one staff member's behavior toward residents and management's failure to address complaints. One detailed complaint describes verbal abuse and lack of compassion from a specific nurse, with allegations that concerns raised by family members were not acted upon.

Based on Google reviews

Sentiment by Topic

staff
3.5
activities
4.0
management
2.0
overall atmosphere
4.0

What families appreciate

  • +Staff described as caring and compassionate
  • +Recreation programs keep residents active and sharp
  • +Smooth transition to assisted living assistance
  • +Strong community support and involvement
  • +Friendly staff interactions with residents

Concerns mentioned in reviews

  • -Lack of empathy and compassion from nurse Lesley
  • -Verbal abuse and abruptness toward seniors
  • -Lack of patience and understanding with residents
  • -Management failed to address complaints about staff behavior
  • -Facility continued to employ problematic staff despite multiple complaints

Frequently Mentioned

staff_behavior (5)care_quality (4)activities_programs (2)community_involvement (2)management_response (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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View on Google Maps

This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).

Last checked: February 28, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.