What type of care does Jesken Aerie offer?

Jesken Aerie is a Assisted Living facility offering assisted living in Langford, BC.

How is Jesken Aerie rated?

Jesken Aerie has a 3.9 out of 5 star rating based on 51 Google Reviews.

Where is Jesken Aerie located?

Jesken Aerie is located at 817 Goldstream Avenue, Langford, BC V9B 2X8, within the Vancouver Island Health region.

Which health authority oversees Jesken Aerie?

Jesken Aerie is overseen by Vancouver Island Health in British Columbia.

Assisted LivingNon-ProfitSubsidized

Jesken Aerie

Name: British Columbia Senior Care Facility Directory
Creator: CareCompare
License: https://creativecommons.org/licenses/by-nc/4.0/

817 Goldstream Avenue

Langford, BC V9B 2X8

Vancouver Island Health

Listing data checked

This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

3.9

51 reviews

Jesken Aerie is an assisted living facility in Victoria, BC, operated by M'akola Housing Society. It has a 3.9 out of 5 Google rating based on 51 reviews

Operator

M'akola Housing Society

Languages Spoken

EnglishFilipinoSpanish

Quality & Safety

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents taking nine or more medications58.2%

Percent of residents with four or more emergency room visits11.6%

Percent of residents taking antipsychotic drugs without a diagnosis of psychosis5.5%

Food prepared on-site

Reviews

3.9

51 Google reviews

This appears to be reviews for an Aerie clothing store, not a senior care facility. The reviews describe significant operational and management issues including a manager who is consistently rude and unprofessional, a disorganized store environment, and inconsistent staff knowledge of inventory. While individual staff members are occasionally praised for helpfulness, the overall customer experience has deteriorated significantly in recent months.

Based on Google reviews

Sentiment by Topic

staff

3.0

management

1.0

cleanliness

1.0

overall atmosphere

1.0

What families appreciate

+Staff member Victoria was sweet and helpful with returns
+Brand stands behind defective products with no-questions-asked replacement
+Individual staff members described as friendly and lovely
+Coziest bras and cute styles available

Concerns mentioned in reviews

-Manager is terribly rude, passive-aggressive, and ignores customers at till
-Store is disorganized with boxes, loose hangers, and random piles of clothing everywhere
-Manager yells at staff and customers from across the store
-Staff provided false information about inventory availability despite items being in stock
-Strong cigarette smell throughout the store

Frequently Mentioned

staff_behavior (7)customer_service (7)management_conduct (6)store_atmosphere (4)store_organization (4)return_policy (3)inventory_issues (3)pricing_discrepancies (2)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.