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Long-Term CareHealth AuthoritySubsidized

Houston Health Centre

3202 - 14th St

Houston, BC V0J1Z0

Northern Health

This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

3.4
12 reviews
Google Maps

Houston Health Centre is a long-term care facility in Houston, BC with 6 beds, operated by Northern Health. The facility provides 6.62 funded direct care hours per resident day. It has a 3.4 out of 5 Google rating based on 12 reviews

Operator
Northern Health

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishPunjabi

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCCPA Member
BC Care Providers Association member
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCSLA Member
BC Senior Living Association member

Amenity and service details haven't been added for this facility yet. You can contact them directly to ask about what they offer.

Reviews

3.4
12 Google reviews

Houston Health Centre receives mixed reviews regarding clinical care. While some patients praise Dr. Thomas and onsite lab services, multiple reviewers report being discharged without adequate treatment, long wait times, poor communication of test results, and concerns about medication prescribing practices. Staff quality is inconsistent, with some nurses receiving praise while others are described as unsuitable for patient care roles.

Based on Google reviews

Sentiment by Topic

staff
2.5
management
1.5
overall atmosphere
2.0

What families appreciate

  • +Dr. Thomas is highly skilled and compassionate
  • +Lab services available onsite
  • +Some onsite nurses provide excellent care

Concerns mentioned in reviews

  • -Patients rushed out the door without adequate treatment
  • -Results not communicated - patients wait for promised calls that don't come
  • -Reluctance to prescribe antibiotics even when clinically indicated
  • -Excessive wait times in lobby (5+ hours reported)
  • -Poor phone availability on specific days
  • -Inconsistent staff professionalism - some nurses unsuitable for public-facing roles

Frequently Mentioned

staff_behavior (4)wait_times (3)communication (2)treatment_decisions (2)lab_services (1)phone_access (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).

Last checked: April 20, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.