Skip to main content
CareCompare.ca
Long-Term CareNon-ProfitSubsidized

Holy Family Hospital

7801 Argyle St.

Vancouver, BC V5P3L6

Vancouver Coastal Health

Listing data checked

This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

4.3
31 reviews
Google Maps

Holy Family Hospital is a long-term care facility in Vancouver, BC with 81 beds, operated by Providence Health Care Society. The facility provides 3.37 funded direct care hours per resident day. It has a 4.3 out of 5 Google rating based on 31 reviews

Total Beds
81
Subsidized Beds
81
Operator
Providence Health Care Society

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishPunjabiHindiCantoneseItalianMandarinCzechPolishTagalogFrenchGreekSpanishDutchGermanCroatian

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$11.21
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $1,803
client rate
Complaints (Year)
2
Inspections (Year)
5

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.7%
Percent of residents receiving recreation therapy4.4%
Percent of residents receiving occupational therapy1.4%
Percent of residents with a worsened pressure ulcer2.6%
Percent of residents with daily physical restraints2.9%
Percent of residents with falls in the last 30 days11.3%
Percent of residents taking nine or more medications60.1%
Percent of residents with four or more emergency room visits1.1%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis16.3%
Food prepared on-siteSingle: 17Double: 23

Reviews

4.3
31 Google reviews

Holy Family Hospital receives consistently high praise for compassionate staff, effective rehabilitation programs, and attentive end-of-life care. However, one reviewer reported a negative experience with the switchboard receptionist who was allegedly unprofessional and repeatedly disconnected their emergency call.

Based on Google reviews

Sentiment by Topic

staff
4.8
management
2.0
overall atmosphere
4.7

What families appreciate

  • +Exceptional end-of-life care with dignity and respect
  • +Staff demonstrated genuine kindness and compassion during difficult family moments
  • +Rehabilitation program highly beneficial with attentive physiotherapists and occupational therapists
  • +Welcoming and comfortable admission process with personalized attention from named staff members
  • +Nurses and care team members described as friendly, caring, and accommodating

Concerns mentioned in reviews

  • -Switchboard receptionist hung up on caller three times during emergency inquiry
  • -Receptionist was unprofessional, rude, and denied hanging up calls
  • -Difficulty reaching physician for patient inquiry

Frequently Mentioned

staff professionalism (5)physiotherapy (2)family support (2)rehabilitation (2)social work support (2)occupational therapy (2)spiritual care (1)end-of-life care (1)admission experience (1)switchboard/reception (1)

Languages Mentioned

EnglishIrish

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

Loading map...

Contact

Use either Contact button — top or bottom of the page — to call, email, or visit their site.