Hilton Villa Seniors Community
13525 Hilton Rd
Surrey, BC V3R5J3
Fraser Health
This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.
Hilton Villa Seniors Community is a long-term care facility in Surrey, BC with 155 beds, operated by Park Place Seniors Living Inc.. The facility provides 3.36 funded direct care hours per resident day. It has a 3.9 out of 5 Google rating based on 43 reviews
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Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
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Amenities & Services
Certifications & Memberships
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Reviews
Hilton Villa receives consistently high praise for staff compassion, communication, and care quality, with reviewers noting nursing and care staff go above and beyond. However, the facility faces criticism for aging infrastructure, inadequate staffing levels relative to resident needs, and shared room accommodations, with one reviewer reporting their family member's distress and early removal.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Staff are kind, soft-spoken, and answer all questions thoroughly
- +Exceptional care and compassion from nursing staff and care aids
- +Staff address concerns and repair issues quickly
- +Warm and welcoming environment that reduces family worry
- +Staff made emotionally difficult situations easier to navigate
Concerns mentioned in reviews
- -Insufficient staffing to adequately care for elderly residents
- -Building is old and in need of renovations
- -Two residents per room in crowded conditions
- -Residents cry and show distress; poor emotional support observed
- -Facility has a reputation of being the worst in Surrey
Frequently Mentioned
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Contact
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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).
Last checked: March 29, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.