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Assisted LivingNon-ProfitSubsidized

Heritage Place (Alberni Valley)

4360 Heritage Lane

Port Alberni, BC V9Y 4C3

Vancouver Island Health

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This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

3.7
11 reviews
Google Maps

Heritage Place (Alberni Valley) is an assisted living facility in Port Alberni, BC, operated by Alberni Valley Assisted Living Society. It has a 3.7 out of 5 Google rating based on 11 reviews

Operator
Alberni Valley Assisted Living Society

Languages Spoken

English

Quality & Safety

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents taking nine or more medications44.4%
Percent of residents with four or more emergency room visits11.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis0.0%
Food prepared on-site

Reviews

3.7
11 Google reviews

Heritage Place has received mixed reviews. While staff have been praised as good and great, the facility faced a serious incident involving illegally installed spy cameras in wall clocks that violated the privacy of clients and staff, documented through public licensing records. Practical information about facility access and parking procedures has also been noted by visitors.

Based on Google reviews

Sentiment by Topic

staff
4.0
management
1.0

What families appreciate

  • +Good people
  • +Great staff

Concerns mentioned in reviews

  • -Illegally installed spy cameras in wall clocks violating privacy
  • -Privacy violation involving recording of staff and clients
  • -Public record documenting serious privacy breach through licensing

Frequently Mentioned

staff (2)management (1)parking_and_access (1)privacy_and_security (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

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