Hawthorne Tower
2111 Hawthorne Avenue
Port Coquitlam, BC V3C 1W3
Fraser Health
This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.
Hawthorne Tower is an assisted living facility in Port Coquitlam, BC, operated by Port Coquitlam Senior Citizens' Housing Society. It has a 3.4 out of 5 Google rating based on 14 reviews
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Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
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Reviews
Hawthorne Tower receives mixed reviews with significant concerns about staff accountability, management practices, and food quality. Multiple residents and families report lost belongings with no resolution, intimidating management tactics, and inadequate nutrition. Positive comments are limited to recent facility renovations and general praise for some staff members.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Best staff at the facility
- +New paint in cottages looks great
- +Clean and new appearance after renovations
Concerns mentioned in reviews
- -Lost luggage containing personal papers and pictures from the 1950s with no accountability
- -Staff member Jackie Angel makes up her own rules and threatens residents with eviction
- -Food quality is poor and portions are small, leading to resident malnutrition and weight loss
- -Deceased resident's belongings left on sidewalk with no staff present or compassion shown
- -Lack of transparency and dismissive attitude from staff regarding missing resident items
Frequently Mentioned
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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, SeniorCareAccess.com.
Last checked: February 28, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.