Glenwarren Lodge
1230 Balmoral Rd
Victoria, BC V8T1B3
Vancouver Island Health
This facility offers both government-subsidized and private-pay spaces. Availability varies.
Glenwarren Lodge is a long-term care facility in Victoria, BC with 108 beds, operated by AgeCare. The facility provides 3.36 funded direct care hours per resident day. It has a 3.5 out of 5 Google rating based on 11 reviews
Also on this campus
Care Specializations
Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.
Based on what we know about this facility. We recommend calling to confirm their specialized programs.
Languages Spoken
Amenities & Services
Certifications & Memberships
Amenity and service details haven't been added for this facility yet. You can contact them directly to ask about what they offer.
Reviews
Glenwarren Lodge receives sharply divided reviews with significant concerns about safety, sanitation, and accountability alongside praise for individual care staff. Multiple reviewers report serious issues including pest infestations, theft of belongings, inadequate medical response, missing safety equipment, and poor management communication. Positive reviews praise specific staff members for compassion and attentiveness, but these commendations do not address systemic facility-level problems documented in critical reviews.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Staff demonstrate genuine care and patience with residents with memory issues
- +Nurses and care workers treat residents with kindness and respect
- +Staff are attentive and take care of residents well
- +Safety measures implemented during pandemic were comprehensive
Concerns mentioned in reviews
- -Mouse droppings found throughout resident's room, furniture, and bathroom
- -Theft of personal belongings including glasses, art, and large furniture items with admitted staff responsibility
- -Staff unresponsive to call bells and resident requests for water
- -Lack of basic safety measures including missing bed guard rails leading to falls
- -Inadequate medical response resulting in resident hospitalization in renal failure after 4-day stay
Frequently Mentioned
Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.
Location
Contact
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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).
Last checked: March 29, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.