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Long-Term CareFor-ProfitSubsidizedPrivate

Glenmore Lodge

325 Drysdale Blvd.

Kelowna, BC V1V1P5

Interior Health

Listing data checked

This facility offers both government-subsidized and private-pay spaces. Availability varies.

4.2
13 reviews
Google Maps

Glenmore Lodge is a long-term care facility in Kelowna, BC with 118 beds, operated by Sienna-Baltic. The facility provides 3.36 funded direct care hours per resident day. It has a 4.2 out of 5 Google rating based on 13 reviews

Total Beds
118
Subsidized Beds
100
Operator
Sienna Senior Living

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

English

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$11.13
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $2,144
client rate
Complaints (Year)
0
Inspections (Year)
1

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy1.3%
Percent of residents receiving recreation therapy9.8%
Percent of residents receiving occupational therapy60.6%
Percent of residents with a worsened pressure ulcer1.5%
Percent of residents with daily physical restraints1.9%
Percent of residents with falls in the last 30 days9.3%
Percent of residents taking nine or more medications45.4%
Percent of residents with four or more emergency room visits1.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis27.3%
Single: 117Double: 0

Reviews

4.2
13 Google reviews

Reviews present sharply divided experiences at Glenmore Lodge. Positive reviews praise staff attentiveness, cleanliness, and activities, while a critical review alleges management prioritizes cost control over patient welfare, including excessive medication and threat-based discharge practices. Meal quality is criticized as institutional.

Based on Google reviews

Sentiment by Topic

food
2.0
staff
4.0
activities
5.0
management
1.0
cleanliness
5.0
overall atmosphere
2.0

What families appreciate

  • +Cleanliness of rooms
  • +Quality of care provided
  • +Variety of activities offered
  • +Amazing nursing and care staff at Megpie South unit
  • +Staff members who made positive difference in residents' quality of life

Concerns mentioned in reviews

  • -Corporate management prioritizes profit and liability over patient quality of life
  • -Over-medication used to keep residents quiet
  • -Threats to discharge residents for incidents
  • -Residents dropped at emergency room in middle of night
  • -Uninspired and institutional meals

Frequently Mentioned

staff (3)care_quality (3)meals (2)management (2)activities (1)cleanliness (1)discharge_policies (1)medication_practices (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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