Glacier View Lodge
2450 Back Road
Courtenay, BC V9N8B5
Vancouver Island Health
This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.
Glacier View Lodge is a long-term care facility in Courtenay, BC with 102 beds, operated by Glacier View Lodge Society. The facility provides 3.36 funded direct care hours per resident day. It has a 4.6 out of 5 Google rating based on 38 reviews
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Reviews
Glacier View Lodge receives predominantly positive reviews praising compassionate, experienced staff who provide high-quality care and go beyond typical job duties. The facility is noted for excellent end-of-life care and resident satisfaction. However, a recent complaint about management's handling of an admission decision and concerns about room amenities (air conditioning) and breakfast pricing present areas of concern.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Staff went beyond job requirements and showed genuine care for residents
- +End-of-life care was compassionate, honest, and respectful without sugarcoating
- +Many staff members have 25+ years of experience at the facility
- +Staff provided accommodation and meals for family members during critical care situations
- +Residents received stimulating activities and healthy meals
Concerns mentioned in reviews
- -Management dismissed admission concerns and provided excuses rather than investigating slander claims
- -Executive director showed lack of care when addressing resident placement issues
- -Breakfast pricing was excessive for basic food quality
- -Resident rooms lack air conditioning
Frequently Mentioned
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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).
Last checked: February 28, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.