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Long-Term CareNon-ProfitSubsidized

George Derby Centre

7550 Cumberland St

Burnaby, BC V3N3X5

Fraser Health

This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

3.0
20 reviews
Google Maps

George Derby Centre is a long-term care facility in Burnaby, BC with 300 beds, operated by George Derby Care Society. The facility provides 3.36 funded direct care hours per resident day. It has a 3.0 out of 5 Google rating based on 20 reviews

Operator
George Derby Care Society

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishPunjabiHindiCantoneseMandarinItalianPolishFarsiCroatianFrenchTagalogSpanishPortugueseKorean

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCCPA Member
BC Care Providers Association member
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCSLA Member
BC Senior Living Association member

Amenities

Bathroom Insuite
Chapel / Spiritual
Common Room
Craft Room
Emergency Call System Insuite
Family Gathering Space
Fire Alarm And Sprinkler System
Gardens And Courtyards

Services

Health Care Services
Hospitality & Lifestyle Services
Chiropractic
Complex Care
Dental Services
Dietician
Foot Care
Incontinence Care
Laboratory Services
Massage Therapy
Medical Alert System
Medication Administration
Nursing Care
Oxygen Assistance
Palliative Care
Pharmacy Services
Physiotherapy
Recreation Therapy
Tube-Related Care
Visiting Physician
Vitals Monitoring
Wound Care
24-Hour Emergency Response
24-Hour Staffing
Arts & Crafts
Banking Support
Barber
Bathing Assistance
Beverages And Snacks
Billiards
Bingo
Board Games
Bocce Ball
Card Games
Discussion Groups
Dressing Assistance
Educational Programs
Excursions
Trips & Outings
Exercise & Fitness Class
Feeding Assistance
Gardening
Hairdresser
Happy Hour
iPads
Meals
Mobility Assistance
Movies
Music Programs & Entertainment
Parties & Social Events
Recreational Activities
Sensory Or Snoezelen Room
Shuffleboard
Theatre Room
Trivia
Walking Paths

Reviews

3.0
20 Google reviews

George Derby Centre receives mixed reviews with significant concerns about staff professionalism, resident cleanliness, and management oversight, though some families report positive outcomes in specialized care areas like dementia management. Multiple reviewers describe staff as rude and inattentive, with complaints about missing personal items and poor hygiene standards. A small number of positive reviews highlight good adjustment and care outcomes for specific residents.

Based on Google reviews

Sentiment by Topic

food
2.0
staff
1.8
activities
4.0
management
1.2
cleanliness
2.0
overall atmosphere
1.5

What families appreciate

  • +Patient showed significant improvement after transfer from hospital for dementia care
  • +Regular activities organized for residents
  • +Mom adjusted well to the facility
  • +Staff described as lovely by some family members

Concerns mentioned in reviews

  • -Staff reported as rude and unprofessional toward residents and visitors
  • -Poor hygiene standards with residents not cleaned up after meals
  • -Residents' personal items going missing with no accountability from staff
  • -Management and supervisors ineffective; staff texting on phones while on duty
  • -Deceased residents transported through trash area; disrespectful treatment of remains

Frequently Mentioned

staff_conduct (7)resident_care_quality (6)management (3)cleanliness_hygiene (3)activities (2)visitor_experience (2)facilities_amenities (2)payment_issues (1)missing_belongings (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

Use either Contact button — top or bottom of the page — to call, email, or visit their site.

This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).

Last checked: February 28, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.