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Long-Term CareFor-ProfitSubsidized

Eden Care Centre

9100 Charles Street

Chilliwack, BC V2P5K6

Fraser Health

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This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

3.8
36 reviews
Google Maps

Eden Care Centre is a long-term care facility in Chilliwack, BC with 89 beds, operated by Fraser Valley Care Centre Management Ltd.. The facility provides 3.36 funded direct care hours per resident day. It has a 3.8 out of 5 Google rating based on 36 reviews

Operator
Fraser Valley Care Centre Management Ltd.

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishDutchGermanCzechHungarianPunjabiHindiTagalog

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCCPA Member
BC Care Providers Association member
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCSLA Member
BC Senior Living Association member

Amenities

Activity Areas
Bathroom Insuite
Common Kitchen
Common Room
Community Garden
Country Kitchen
Craft Room
Emergency Call System Insuite

Services

Health Care Services
Hospitality & Lifestyle Services
Complex Care
Dental Services
Diabetes Management
Dietician
Foot Care
Incontinence Care
Medication Administration
Medication Management
Nursing Care
Oxygen Assistance
Palliative Care
Personal Care Support
Pharmacy Services
Physiotherapy
Recreation Therapy
Visiting Physician
Vitals Monitoring
Wound Care
24-Hour Emergency Response
24-Hour Staffing
Afternoon Teas
Arts & Crafts
Assistance With Daily Living Activities
Baking
Banking Support
Barber
Bathing Assistance
Beverages And Snacks
Bible Study
Billiards
Bingo
Birthday Teas
Bistro
Board Games
Bocce Ball
Book Club
Book Exchange Library
Bridge
Bridge Club
Card Club
Card Games
Caregiver Relief
Carpet Bowling
Chapel Services
Chaplain Visits
Chauffeur Services
Choir
Church Services
Coffee & Tea
Coffee Bistro
Coffee Breaks
Companionship Services
Computers
Concierge
Cribbage
Cribbage Club
Darts
Discussion Groups
Dressing Assistance
Dry Cleaning
Dry Cleaning Pick Up & Delivery
Educational Programs
Electric Organ
Emergency Response
Entertainers
Entertainment
Excursions
Trips & Outings
Exercise & Fitness Class
Exercise Equipment
Exercise Plans & Programs
Feeding Assistance
Games
Games Room
Gardening
General Store
Grocery Shopping
Hairdresser
Happy Hour
Holiday Celebrations
Holiday Dinners
Housekeeping
Ice Cream Socials
iPads
Knitting
Knitting Club
Laptops
Laundry Services
Live-In Care
Meal Planning
Meal Preparation
Meals
Meals - Private Dining Room
Meals - Dining Room
Meals - Guests
Meals - In-House Luncheons
Meals - Room Service
Mobility Assistance
Modified Menus
Movie Nights
Movies
Music Appreciation
Music Programs & Entertainment
Newspaper Delivery
Nintendo Wii
Parties & Social Events
Personal Support & Care
Piano
Picnics
Ping Pong
Pool Table
Potlock Socials
Putting
Recreational Activities
Sensory Or Snoezelen Room
Sewing Club
Short-Term Stay
Shuffleboard
Snacks
Spiritual Care
Tablets
Tai Chi
Tennis
Theatre Room
Toonie Breakfasts
Tour Booking With Coupon For Meal
Transportation Services
Trial Stays
Trivia
Tuck Shop
Walking Groups
Walking Paths
Workshops & Seminars

Reviews

3.8
36 Google reviews

Eden Care Centre receives highly polarized reviews with strong praise for frontline staff compassion and cleanliness, but serious concerns about management incompetence, food quality, understaffing, and communication failures in medical situations. Recent reviews highlight critical gaps in resident monitoring and family notification that contributed to adverse outcomes.

Based on Google reviews

Sentiment by Topic

food
2.0
staff
4.2
management
1.8
cleanliness
4.5
overall atmosphere
3.2

What families appreciate

  • +Staff are kind, loving, and hard-working with genuine care for residents
  • +Facility is consistently clean and well-maintained
  • +Prompt response to family requests and issues
  • +Staff treat residents like family members
  • +Residents report feeling content and well-treated

Concerns mentioned in reviews

  • -Food quality is inedible, heavily spiced, and relies on cheap fillers and sugar
  • -Management is incompetent and engages in gaslighting behavior
  • -Critical communication failures regarding resident health changes and lab results
  • -Facility is dangerously understaffed with care staff burnt out and stressed
  • -Unresponsive to phone calls during claimed 24-hour operations

Frequently Mentioned

staff (9)care_quality (8)cleanliness (4)management (3)communication (3)food (2)responsiveness (2)staffing_levels (2)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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View on Google Maps

This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).

Last checked: February 28, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.