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Long-Term CareFor-ProfitSubsidizedPrivate

Chartwell Crescent Gardens

1222 King George Boulevard

Surrey, BC V4A9W6

Fraser Health

Listing data checked

This facility offers both government-subsidized and private-pay spaces. Availability varies.

4.9
64 reviews
Google Maps

Chartwell Crescent Gardens is a long-term care facility in Surrey, BC with 75 beds, operated by Chartwell Retirement Residences. The facility provides 3.36 funded direct care hours per resident day. It has a 4.9 out of 5 Google rating based on 64 reviews

Operator
Chartwell

Languages Spoken

English

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCCPA Member
BC Care Providers Association member
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCSLA Member
BC Senior Living Association member

Amenities

Activity Areas
Amenity Space
Balconies
Bathroom Insuite
Beauty Salon / Spa
Community Garden
Emergency Call System Insuite
Emergency Response System

Services

Health Care Services
Hospitality & Lifestyle Services
Foot Care
Laboratory Services
Medical Alert System
Medication Administration
Medication Management
Nursing Care
Personal Care Support
Pharmacy Services
Podiatry
Vitals Monitoring
24-Hour Emergency Response
24-Hour Staffing
Arts & Crafts
Assistance With Daily Living Activities
Billiards
Bistro
Coffee & Tea
Concierge
Discussion Groups
Educational Programs
Emergency Response
Entertainment
Excursions
Trips & Outings
Exercise & Fitness Class
Hairdresser
Happy Hour
Holiday Celebrations
Housekeeping
Laundry Services
Meals
Meals - Private Dining Room
Meals - Chef Prepared
Meals - Dining Room
Meals - Guests
Meals - Room Service
Music Programs & Entertainment
Parties & Social Events
Personal Support & Care
Recreational Activities
Theatre Room
Transportation Services
Walking Paths
Workshops & Seminars

Reviews

4.9
64 Google reviews

Chartwell Crescent Gardens receives overwhelmingly positive reviews praising staff for genuine compassion and personal attention to residents. Reviewers consistently highlight quality meals, diverse activities, clean facilities, and effective communication with families. One negative review describes the facility as dirty, contrasting sharply with the preponderance of accounts praising cleanliness and maintenance.

Based on Google reviews

Sentiment by Topic

food
4.8
staff
4.9
activities
4.8
management
4.9
cleanliness
4.8
overall atmosphere
4.9

What families appreciate

  • +Staff members consistently demonstrate genuine compassion and personal connection with residents, joking, dancing, and hugging with them
  • +Care team communication with families is prompt and exceptional, especially during health concerns and end-of-life situations
  • +Spacious, clean rooms that feel like living spaces rather than hospital rooms, with large bathrooms for showering and toileting
  • +Diverse daily activities and social programs including music performances, seasonal events, bus outings, games, and organized fitness activities
  • +Staff recognize residents by name immediately and maintain attentiveness through regular check-ins both for care purposes and emotional connection

Concerns mentioned in reviews

  • -Facility described as awful, dirty, and disgusting

Frequently Mentioned

staff_compassion_and_care (32)activities_and_programs (20)long_term_residency (15)management_and_communication (15)family_experience (12)cleanliness_and_facility_maintenance (12)food_quality (8)end_of_life_care (8)room_quality_and_comfort (8)transition_to_care (6)independent_living (5)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).

Last checked: February 28, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.