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Long-Term CareNon-ProfitSubsidized

Central City Lodge

415 West Pender St

Vancouver, BC V6B1V2

Vancouver Coastal Health

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This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

4.1
15 reviews
Google Maps

Central City Lodge is a long-term care facility in Vancouver, BC with 100 beds, operated by Providence Living Society. The facility provides 3.36 funded direct care hours per resident day. It has a 4.1 out of 5 Google rating based on 15 reviews

Operator
Providence Living Society

Languages Spoken

EnglishFrenchSpanishFarsiHindiJapaneseKoreanMandarinCantoneseVietnameseTagalogPunjabiGreek

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCCPA Member
BC Care Providers Association member
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCSLA Member
BC Senior Living Association member

Amenity and service details haven't been added for this facility yet. You can contact them directly to ask about what they offer.

Reviews

4.1
15 Google reviews

Central City Lodge receives mixed reviews with significant concerns about resident safety and supervision. While staff are frequently praised as kind and communicative, and some residents show health improvements, a critical incident involving an unsupervised resident wandering Vancouver streets at night raises serious questions about staffing levels and oversight. The facility appears acceptably maintained but reviewers note many residents seem heavily medicated and socially isolated.

Based on Google reviews

Sentiment by Topic

food
3.0
staff
4.5
management
2.0
cleanliness
3.0
overall atmosphere
2.5

What families appreciate

  • +Staff are kind, caring, and exceptionally friendly
  • +Staff available to talk and communicate about concerns
  • +Residents receive medications on time daily
  • +Polite and respectful treatment of residents
  • +Good location with mountain views

Concerns mentioned in reviews

  • -Severe understaffing - staff refused to retrieve lost resident
  • -Inadequate supervision led to resident wandering streets at night
  • -Many residents heavily medicated and appear miserable
  • -Residents lack social engagement with one another
  • -Building is old though acceptably clean

Frequently Mentioned

staff (7)communication (2)resident_safety (2)resident_wellbeing (2)location (1)cleanliness (1)room_amenities (1)medication_management (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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View on Google Maps

This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).

Last checked: February 28, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.