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Long-Term CareFor-ProfitSubsidizedPrivate

Casa Mia

1920 SW Marine Drive

Vancouver, BC V6P6B2

Vancouver Coastal Health

Listing data checked

This facility offers both government-subsidized and private-pay spaces. Availability varies.

4.5
37 reviews
Google Maps

Casa Mia is a long-term care facility in Vancouver, BC with 90 beds, operated by Maureen McIntosh. The facility provides 3.36 funded direct care hours per resident day. It has a 4.5 out of 5 Google rating based on 37 reviews

Operator
The Care Group

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishFrenchSpanishPortugueseCroatianMandarinCantoneseTagalogFilipino

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCCPA Member
BC Care Providers Association member
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCSLA Member
BC Senior Living Association member

Amenities

Activity Areas
Amenity Space
Bathroom Insuite
Emergency Response System
Exercise Room
Fire Alarm And Sprinkler System
Fireside Rooms
Gardens And Courtyards

Services

Health Care Services
Hospitality & Lifestyle Services
Complex Care
Dementia
Alzheimer's & Memory Care
Dental Services
Diabetes Management
Dietician
Foot Care
Incontinence Care
Medication Delivery
Medication Management
Medication Reminders
Nursing Care
Oxygen Assistance
Palliative Care
Parkinson's Care
Personal Care Support
Pharmacy Services
Physiotherapy
Podiatry
Recreation Therapy
Visiting Physician
Vitals Monitoring
Wound Care
24-Hour Emergency Response
24-Hour Staffing
Accompanied Visits
Arts & Crafts
Assistance With Daily Living Activities
Bathing Assistance
Beverages And Snacks
Book Club
Card Games
Coffee & Tea
Discussion Groups
Dressing Assistance
Educational Programs
Emergency Response
Exercise & Fitness Class
Exercise Equipment
Feeding Assistance
Hairdresser
Holiday Dinners
Housekeeping
Ice Cream Socials
Laundry Services
Meal Planning
Meal Preparation
Meals
Meals - Private Dining Room
Meals - Chef Prepared
Meals - Dining Room
Meals - Guests
Mobility Assistance
Modified Menus
Movies
Personal Support & Care
Pet Program
Picnics
Recreational Activities
Snacks
Trivia
Walking Paths

Reviews

4.5
37 Google reviews

Casa Mia receives polarized reviews with most praising the facility's cleanliness, activities, and frontline staff warmth and professionalism. However, several reviewers report significant concerns about management responsiveness, with specific complaints about rudeness during inquiries and poor communication. Families who had residents in care generally report satisfaction, while those attempting to inquire about services describe frustration with administrative interactions.

Based on Google reviews

Sentiment by Topic

staff
4.3
activities
4.5
management
2.5
cleanliness
4.5
overall atmosphere
3.5

What families appreciate

  • +Exceptional care and dignity for residents
  • +Staff friendly, helpful, and genuinely enjoy their work
  • +Clean, bright, and welcoming facility with villa-like feel
  • +Vibrant activities and engaging social environment
  • +Strong capability in dementia and specialized care
  • +Professional staff members Annie and Holly went above and beyond

Concerns mentioned in reviews

  • -Owner/operator described as rude and arrogant
  • -Business director unfamiliar with memory care services and dismissive
  • -Poor phone communication with transfers to voicemail and disconnections
  • -Claims that residents' and families' rights are removed once admitted
  • -Described as having a cold atmosphere despite beautiful appearance

Frequently Mentioned

staff_quality (8)atmosphere (5)facility_appearance (5)management_interactions (3)activities (2)cleanliness (2)dementia_care (2)customer_service (2)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).

Last checked: February 28, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.