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Long-Term CareFor-ProfitSubsidized

Cartier House Care Centre

1419 Cartier Avenue

Coquitlam, BC V3K2C6

Fraser Health

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This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

4.3
44 reviews
Google Maps

Cartier House Care Centre is a long-term care facility in Coquitlam, BC with 78 beds, operated by Park Place. The facility provides 3.36 funded direct care hours per resident day. It has a 4.3 out of 5 Google rating based on 44 reviews

Total Beds
78
Subsidized Beds
78
Operator
Park Place Seniors Living

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishTagalogCantoneseMandarinHindiPunjabiRomanian

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$8.57
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $1,995
client rate
Complaints (Year)
5
Inspections (Year)
14

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy0.0%
Percent of residents receiving recreation therapy0.0%
Percent of residents receiving occupational therapy0.0%
Percent of residents with a worsened pressure ulcer2.1%
Percent of residents with daily physical restraints0.4%
Percent of residents with falls in the last 30 days14.3%
Percent of residents taking nine or more medications46.8%
Percent of residents with four or more emergency room visits0.0%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis30.5%
Food prepared on-siteSingle: 30Double: 24

Reviews

4.3
44 Google reviews

Cartier House Care Centre receives overwhelmingly positive feedback for staff care quality, responsiveness, and communication with families. However, one detailed review raises significant concerns about facility maintenance, food quality, laundry damage, and climate control issues. The majority of reviewers praise the genuinely caring approach of staff, though facility infrastructure appears to be a point of contention.

Based on Google reviews

Sentiment by Topic

food
1.0
staff
4.7
management
4.5
cleanliness
1.5
overall atmosphere
4.2

What families appreciate

  • +Staff show genuine care and attention to patients, especially when unwell
  • +Immediate reporting of any health issues, no matter how small
  • +Clear and consistent communication with families about resident needs and health concerns
  • +Staff are polite, patient, and friendly with excellent bedside manner
  • +Smooth and welcoming transition process for new residents

Concerns mentioned in reviews

  • -Food is inedible and prepared by inept kitchen staff
  • -Industrial laundry machines destroy residents' garments
  • -Rooms are too hot in summer with no air conditioning
  • -Poor heating that often doesn't work in winter
  • -Facility appears unkept and run down

Frequently Mentioned

staff (9)care_quality (8)communication (4)admission_experience (2)food (1)laundry (1)temperature_control (1)facilities_condition (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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