Blue Heron Villa
9509 Main Street
Lake Country, BC V4V 2N3
Interior Health
This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.
Blue Heron Villa is an assisted living facility in Lake Country, BC, operated by Lake Country Senior Housing Society. It has a 3.5 out of 5 Google rating based on 12 reviews
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Reviews
Blue Heron Villa receives polarized reviews with strong praise for caring staff and facility amenities, but serious complaints about management integrity, staff apathy, missing resident belongings, and improper billing practices. Multiple reviewers express they would not recommend the facility to family members, citing disrespectful treatment and financial issues.
Based on Google reviews
Sentiment by Topic
What families appreciate
- +Caring and friendly staff members
- +Non-profit operation rather than government-run
- +Good central location in Lake Country
- +Residents appear to enjoy living there
- +Modern, newer assisted living facility
Concerns mentioned in reviews
- -Manager lied and cheated resident out of money
- -Staff apathy and uncaring attitude toward residents
- -Missing personal items (DVD player and movies) during extended absence
- -Inappropriate and rude behavior from management
- -Unfair charges for cleaning and deposit deductions not honored
Frequently Mentioned
Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.
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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, SeniorCareAccess.com.
Last checked: February 28, 2026
We recommend reaching out to the facility to confirm current pricing, availability, and services.