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Long-Term CareHealth AuthoritySubsidized

Baillie House

11762 Laity St

Maple Ridge, BC V2X5A3

Fraser Health

Listing data checked

This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

4.4
10 reviews
Google Maps

Baillie House is a long-term care facility in Maple Ridge, BC with 148 beds, operated by Fraser Health. The facility provides 3.39 funded direct care hours per resident day. It has a 4.4 out of 5 Google rating based on 10 reviews

Operator
Fraser Health

Languages Spoken

English

Amenities & Services

Certifications & Memberships

Assurity Certified
Quality certification from SafeCare BC
BCCPA Member
BC Care Providers Association member
BCSLA Seal of Approval
BC Senior Living Association quality seal
BCSLA Member
BC Senior Living Association member

Amenity and service details haven't been added for this facility yet. You can contact them directly to ask about what they offer.

Reviews

4.4
10 Google reviews

Baillie House receives mixed reviews with strong praise for staff kindness and professionalism, particularly around family engagement. However, reviewers consistently cite concerns about the physical facility including poor lighting, inadequate air conditioning, deferred maintenance, limited activities, and food quality. Management effectiveness is questioned by at least one reviewer.

Based on Google reviews

Sentiment by Topic

food
2.0
staff
4.5
activities
2.0
management
2.0
cleanliness
2.0
overall atmosphere
2.0

What families appreciate

  • +Staff were wonderful and accommodating in helping residents connect with family
  • +Very kind and professional staff
  • +Staff helpful with resident communication needs

Concerns mentioned in reviews

  • -Building is very dark inside
  • -Limited activities for residents
  • -Food quality described as hospital-like
  • -Poor air-conditioning in summer, residents need personal cooling devices
  • -Building requires significant maintenance work
  • -Overall poorly managed

Frequently Mentioned

staff (3)facilities_maintenance (2)food (1)activities (1)atmosphere (1)management (1)climate_control (1)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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This listing is based on publicly available information from BC Seniors Advocate, Google Maps, Route65.ca (BCCPA Directory).

Last checked: March 22, 2026

We recommend reaching out to the facility to confirm current pricing, availability, and services.