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Long-Term CareFor-ProfitSubsidized

AgeCare Harmony Court

7195 Canada Way

Burnaby, BC V5E3R7

Fraser Health

This facility accepts publicly funded residents. Contact your local Health Authority to begin the assessment process.

2.9
20 reviews
Google Maps

AgeCare Harmony Court is a long-term care facility in Burnaby, BC with 80 beds, operated by AgeCare. The facility provides 3.36 funded direct care hours per resident day. It has a 2.9 out of 5 Google rating based on 20 reviews

Total Beds
80
Subsidized Beds
80
Operator
AgeCare

Also on this campus

Dementia Care

Care Specializations

Dementia & Memory Care

Dementia care programs vary by facility. Contact directly to confirm specialized memory care availability.

Based on what we know about this facility. We recommend calling to confirm their specialized programs.

Languages Spoken

EnglishFrenchThaiGreekCantonesePersianMandarinHindiSpanishItalianVietnameseHungarianTagalogPunjabiFarsiPatwah

Quality & Safety

Funded Care Hours
3.4 hrs
per resident per day
Food Cost
$10.28
per resident per day
Monthly Rate
From $1,417 to $3,974 with an average of $2,053
client rate
Complaints (Year)
0
Inspections (Year)
2

Quality Indicators (CIHI — Canadian Institute for Health Information)

Percent of residents receiving physical therapy4.3%
Percent of residents receiving recreation therapy43.3%
Percent of residents receiving occupational therapy1.5%
Percent of residents with a worsened pressure ulcer1.9%
Percent of residents with daily physical restraints5.6%
Percent of residents with falls in the last 30 days4.9%
Percent of residents taking nine or more medications39.0%
Percent of residents with four or more emergency room visits0.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis23.6%
Food prepared on-siteSingle: 32Double: 24

Reviews

2.9
20 Google reviews

AgeCare Harmony Court receives mixed reviews with significant concerns about pest infestations, food quality, excessive fees, and COVID-era care gaps that resulted in resident deaths. While some reviewers praise friendly staff and good location, others report serious care lapses including neglected residents and inadequate infection control. The facility appears to have inconsistent service quality depending on staff and management oversight.

Based on Google reviews

Sentiment by Topic

food
2.0
staff
3.5
activities
4.0
management
2.0
cleanliness
2.0
overall atmosphere
2.5

What families appreciate

  • +Manager Joel provides exceptional and personalized tour experiences
  • +Staff consistently kind, professional, and caring across all interactions
  • +Good location close to restaurants, Westminster Mall, and accessible transportation
  • +Plenty of social activities and entertainment for residents
  • +Strong administrative systems and protocols for sanitization and care

Concerns mentioned in reviews

  • -Pest infestations including mice and rats in residence apartments and outdoor areas
  • -Food quality is poor and portions were reduced; not suitable for diabetic residents
  • -Excessive and illegal cleaning fees charged upon move-out that violate tenancy laws
  • -Inadequate COVID-19 isolation protocols; multiple resident deaths during pandemic waves
  • -Inconsistent care quality with reports of forgotten meals and neglected resident needs

Frequently Mentioned

staff (9)food (8)management (6)cleanliness (5)care_quality (5)facility_condition (5)activities (4)fees (3)pest_infestations (3)parking (2)covid_response (2)

Review excerpts are from Google reviews and may reflect individual experiences. CareCompare does not verify review claims. Contact us if you manage this facility.

Location

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Contact

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View on Google Maps